Listrak

Connect your Listrak account with Lexer

You can integrate your Listrak account with Lexer, and connect your cross-channel campaign data, to build and activate detailed customer Segments.

Benefits of a Listrak integration

Connect your Listrak data for enriched identity profiles
Create detailed Segments using customer data within Listrak

Creating a new integration in Listrak

Listrak has three APIs that Lexer can integrate with: email, SMS, and data. Depending on how you use it, Listrak will influence which APIs you should setup. If you’re unsure, there’s no harm in integrating all three.

Each API integration requires you supply Lexer with a Client ID and Secret, which you can create within Listrak.

When integrating your Listrak account with Lexer you must provide a Client ID and Secret. This requires setting up a new Integration in Listrak which you can read about here.

When adding an integration to Listrak you must whitelist IP addresses. Below is a list of 9 addresses that you will need to whitelist so Lexer can retrieve and send data to your account.

13.236.23.243
3.105.80.117
3.104.174.102
3.104.16.54
3.105.15.111
3.105.117.64
52.26.215.110
52.26.99.95
52.89.188.197

Integrating Listrak with Lexer

Select the Listrak tile
Click Integrate Listrak
Name your integration to reflect the API integration being used, so for example “Lexer Email API”
Enter your Listrak Client ID
Enter your Listrak Client Secret
Click Save Integration

What is a Listrak activation?

Listrak is an email and SMS marketing platform. By connecting your Listrak account to Lexer, you’re given the power to create detailed Segments of customers, use them to create and update existing lists in Listrak, and enrich your customer profiles.

How do I activate to Listrak?

Before you get started, make sure you’ve done the following:

Integrated your Listrak account with Lexer.
Created an activation to Listrak (reach out to Lexer Support if not)
Built your Segment/s in Lexer Segment.

Click ACTIVATE NEW AUDIENCE
Select the appropriate Listrak account for this Activation
Add your Segment
Update the audience name (if necessary)
Check the appropriate audience action. In most cases, you’ll want to maintain your audience

Select which Attributes you’d like to export to Listrak Properties in the list
Ensure “Append audience name to activated profiles” is checked
Agree to terms, and click Send Audience

Set and forget – auto-updating audiences

Lexer Activate permits you to automatically update your audiences within Listrak. With this selected, Lexer will add or remove customers from your audience as they enter and leave your Segment.

Okay I’ve sent my audience, what next?

The moment your activation has been confirmed as sent in Activate, you’ll see records begin to update in Listrak. We’ll send you an email to let you know once an audience has been sent – the time this takes will vary, depending on the size of the audience.