Engage with your customers online or offline in paid, owned and earned media
Send your customer segments to connected marketing platforms
Respond to your customers on social and email channels in Lexer
Contact your customers with personal one-to-one messages
Schedule your social posts to Twitter, Facebook and LinkedIn
Send audiences to all your marketing and advertising channels
Configure ongoing activations to update your audiences daily
Keep track of your customer audiences.
A guide to exporting your customer segments to CSV
Understand the effectiveness of your campaigns, and impact of creative changes.
Discover which of your campaigns is more effective using A/B splits.
Use control groups to measure your campaign
Helpful tips for troubleshooting issues in Activate.
An introduction to your service workflow tool
Learn how to filter your inbox results in Respond
Collect customer information to enable better service
A guide to the workflow states for conversations
Apply bulk changes to large groups of messages
Schedule a message to send at the right time
Quickly answer common questions with saved replies
How to find a customer conversation in Engage
Understand the customer behind the conversation in Respond
Learn how messages group in your inbox
Automatically reroute a customer reply to the right agent
Allow your chatbot to claim and close messages
Helpful tips for troubleshooting issues in Respond
How to interact with social post comments and tweets in Respond.
Send personalised 1-to-1 emails to your most valued customers.
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