Secure File Upload

Within Lexer you can seamlessly send a data file of upto 5GB through a drag and drop feature found within Lexer Integrate. In this article we’ll explain the types of data you can send, some common things to watch out for, and also what to do once your data has been transferred.

How do I send my data?

We’re glad you asked! Simply navigate to Lexer Integrate, then find the Secure File Upload tile. Once you’ve clicked on it a column will appear to the right of the Integrations list. You can then either drag and drop a file into the white box, or click the white box to reveal a file explorer allowing you to search for the file in particular.

  1. Select Secure File Upload
  2. Either drag and drop your file here, or click on the white area to open a file explorer

What file types do you support?

We currently support the following file types:

File type File name
.csv A comma separated value file
.zip A common type of compressed file

Any other file type will be rejected by our system.

Can I ZIP any file type?

No. Presently we only accept .CSV files, or zipped .CSV files. Any other file type detected within the zip file will be rejected by Lexer’s system. If you’d like to request additional data types be received, please contact our Support team.

How do I know if my data has sent?

Once your data has successfully been sent you’ll see a small message appear under the bell icon, as shown below. If there is any trouble uploading your data we’ll also alert you here.

It is important to note also that you cannot close your browser for the duration of the file upload otherwise the upload will cancel. Simply leave your browser open until you see a message that says post-processing is in progress. Once that message appears you can close your browser, or navigate to a new area of Lexer. Lexer also supports uploading multiple 5GB files at once, simply drag and drop each file one at a time to commence upload.

What happens after I upload data?

Lexer will notify you when your file has succesfully uploaded, by using in app notifications. As CSV’s can be any variety of combinations, we have practices set in place to ensure it arrives in the platform in the best fit for your use. The data guides here provide you examples of what certain fields will look like after you’ve sent us a file.

The type of data you send us will impact how quickly we can process and load it into your CDP, we recommend contacting your dedicated Success Manager, or our Support team for an accurate timeline.

Further reading

If you’d like to learn more about Lexer Integrate or understand the types of data that Lexer can consume see these articles: