You can directly action on comments/tweets made on your Facebook, Instagram and Twitter pages. This provides a one-stop-shop for managing these interactions.
Interactions you can perform: Like/Unlike, Delete, Hide, Follow, Retweet
- Facebook Comments: Like/Unlike, Delete, Hide
- Instagram Comments: Delete, Hide
- Twitter Posts / Tweets: Follow, Like/Unlike, Retweet
Select the interaction you would like to action on in your 'Inbox'. Only the 3 types mentioned above are possible, it does not apply to direct messages.
For each type, the layout remains the same. (I.e. You can find the action buttons right below 'Engage From Account' in Respond).
Once you have clicked on a button, you will be prompted with a notification to confirm your action.
You can also unlike comments and tweets.
Once a comment has been deleted, it cannot be undone. This action is final, so always check twice before deleting items!
Updated about 1 year ago