Managing your account
Welcome to Lexer - we’re excited to have you join us on a journey to becoming a data rockstar!
So, where to start?
If you’re reading this, you may have already received an invitation by email to set up a Lexer account - you’re going to need one. If not, you will have been assigned someone to manage the administration of your company’s Lexer account. Make sure this person has:
- Your first name and last name
- Your work email address (you’ll use this to login)
- Your mobile phone number (this will be used for two factor authentication)
- Your role, and need for using the Lexer platform.
For example, if you’re in Marketing, and need to be able to generate reports; or if you’re in the Customer Service team, and need to be able to respond to your customers. If you’re not sure, have a chat with your team lead or Lexer Success Manager.
Setting up your Lexer password
At Lexer, we take security very seriously. We hold a tremendous amount of data, and need to make sure only trusted people like you have access to the data your company have provided us with, and sensitive content on your company’s social accounts.
To make sure that your data is secure, we’re going to need you to use a strong password.
As an added layer of security, we also recommend enabling two factor authentication.
Your account is all set up, and you would have already been granted permission to the areas and functions within the Lexer platform that you’ll need to do your job.
So head over to clients.lexer.io, log in, and let’s get started!