Common tasks of service teams
Deliver better than ever service with these great guides to day to day service tasks in Lexer.
Measure the quality of your service using NPS
Learn how to interpret NPS data in a way that will help you understand the quality of your teams service.
Measure your team's performance
Make the most of your teams data, to report the most about your team.
Collect customer information for better service
Learn how to add Surveys and Customer Authentication Forms into your work flow.
How to find a customer conversation in Engage
How to find historical engagements with your customers