Lightspeed
This integration is in beta
As with all beta tests, not everything will be perfect. If you run into any issues, please submit a support ticket.
Connect your Lightspeed Retail POS account with Lexer
Lightspeed is a retail point-of-sale (POS) platform, offering retail, restaurant, and hospitality services. In this article, we'll walk you through connecting your Lightspeed account with Lexer, allowing you to import your sales and contact data, enriching your customer profiles.
Benefits of a Lightspeed Retail POS integration
Integrating your Lightspeed account with Lexer provides a number of benefits, such as:
- Understanding your customers’ transaction behavior.
- Analyzing profiles in the Lexer hub.
- Creating custom segments of profiles.
- Comparing customer segments for insight.
Integration in a nutshell
Here's a summary of how Lightspeed Retail POS integrates with Lexer:
Direction
What direction does the data flow?
✅ Data in: Customer and transaction data to create enriched customer profiles.
⬜️ Data out: N/A — Lexer does not send data back into Lightspeed Retail POS.
Type
Lexer’s integration with this product allows you to pull data into the hub from these sources.
✅ POS
⬜️ ecommerce
⬜️ Email
⬜️ Loyalty
Source method
How the system connects with Lexer.
✅ API
Destination method
How Lexer connects with the system.
N/A
Status
Is this integration live and working?
Full Release
Lexer product compatibility
What Lexer products is the integration compatible with?
✅ Compare
✅ Segment
✅ Track
⬜️ Activate
⬜️ Listen
⬜️ Respond
⬜️ Serve
Attributes
No attributes will be created as part of this integration.
Attributes
This integration allows for some flexibility, the output of the integration depends on your available data and what you send through to Lexer. In addition, your attributes could be named in a different way to other clients. If you would like a list of attributes related to this integration, please email your Success Manager.
Attributes
What attributes are created when integrated with Lexer?
Attributes
These are the standard attributes Lexer can create when you connect this integration, however, this will depend on the data available and what you're sending through to Lexer. Also note, your attributes may be named differently.
If you have any questions, or would like to discuss any custom options, please reach out to your Success Manager.
Personal identification attributes
Email event attributes
SMS event attributes
Transactional attributes
Product attributes
How do I integrate my account?
You will need to navigate to MANAGE > INTEGRATIONS in the top navigation bar.
- Click on the Lightspeed tile.
- Click INTEGRATE LIGHTSPEED RETAIL.
- In the pop-up box, enter your regular Lightspeed username and password.
- Click Sign In.
- It should automatically request that you give read and write access to all records. Simply click Authorize Application.
- Click ADD INTEGRATION to save your integration.
You're done!
Congratulations your Lightspeed Retail POS account is now fully connected with Lexer! We've gone through what Lightspeed is, the type of integration it is, its benefits, and how to integrate it. There's a lot of steps to follow here and if you feel stuck or confused please don't hesitate to reach out to Lexer Support (support@lexer.io) if you need any help.