Changelog

Want to see what the team has been working on? Here you'll find updates about what's new, improved and fixed.

Activity: Bug fixes
March 29, 2024
Marketing
🐛 Fixed

We fixed a bug preventing you from seeing the filtered list of NPS responses.

Attentive: Bug fixes
March 15, 2024
Marketing
🐛 Fixed

Fixed processing of Attentive campaign names that appear under the “SMS Campaigns Sent” and “SMS Campaigns Clicked” attributes.

Contact: Edit queues more easily
March 1, 2024
Marketing
🌟 New

Editing queues just got a whole lot easier! You can now edit your queue directly from the Contact workflow instead of needing to navigate to Segment. This is a huge time saver when you’re still figuring out the brief and details of you’re workflow. Once edited, your contact workflow will automatically regenerate any existing messages using your updated brief/configuration.

Google CAPI: Upgraded Google's API
March 1, 2024
Marketing
🐛 Fixed

We have upgraded Google's API version to version 14.

Facebook Ads: Bug fixes
March 1, 2024
Marketing
🐛 Fixed

Fixed a bug with the integration of Facebook Ad accounts that prevented some users who had “non-owner” access to at least one other Ad account from connecting the accounts they did own.

Attentive: Bug fixes
February 16, 2024
Marketing
🐛 Fixed

Fixed several issues that were preventing the Attentive activation from working properly. The Attentive activation is now more robust and every SMS subscribed profile imported from Attentive should now have a mobile/phone attribute.

Google Ads: Bug fixes Copy
February 16, 2024
Marketing
🐛 Fixed

Clients will now receive less account disconnection emails from the Google Ads integration.

Contact: Contact reports launched 🚀
February 16, 2024
Marketing
🌟 New

Contact reports have been launched! 🎉 Measure the impact of proactively engaging customers with Lexer’s AI Messaging tool. Understand your team’s activity (messages sent, active users) and the impact to revenue (conversion rate, sales generated, revenue per message sent).

Google Ads: Version update
February 2, 2024
Marketing
🌟 New

Updated the Google Ads API version: We have added additional terms and condition into Google Ads activation and upgraded Google Ads to use version 15. If you have a Google Ads integration, you will need to accept Google's new terms within the Hub.

Serve: QR code POS scanning
January 19, 2024
Retail
🌟 New

Serve now makes it easier to look up customers in your Point of Sale (PoS) system. You can now click the QR Code icon in the top left corner of the profile page to view a QR Code that is scannable by most Barcode scanners. Scanning this QR Code will enter the customer’s email address into your PoS system for easy lookup.

Serve reports: Serve team engagement
January 19, 2024
Retail
🌟 New

We added a new “Surveys Conducted” chart to the Serve Team Engagement report. This chart counts the number of form submissions completed by each Serve form configured in this hub. It helps managers and head office understand which surveys are being used by their retail staff and the number of profiles that have been updated with new information collected in these surveys.

Serve: Conversion report deployed 🚀
December 15, 2023
Service
🌟 New

Serve Conversion Report has been deployed! Serve Conversion reports will empower you to measure the effectiveness of your sales performance and understand how retail store teams are serving their customers using different benchmarks eg. conversion rate, total orders etc.

Serve report: Improvements
December 15, 2023
Service
📈 Improved

Serve reports now have the ability to filter by:

  • Team
  • Location

These filters persist across report pages. You can also now use the URL to share reports. Anonymous visits are included on reports by inferring the client from the customer or the store location.

LiveRamp: Timestamp
December 15, 2023
Marketing
🌟 New

Our LiveRamp integration now appends a timestamp to the exported file name to LiveRamp. This should result in quicker processing of these files by LiveRamp.

Serve: Reports launched 🚀
December 1, 2023
Service
🌟 New

Total Vistors and Team Engagement Serve reports have been added to the Hub 🚀

Measure and understand how retail store teams engage with their customers using our clienteling product Serve. We have a serve article outlining how these reports work 👉 here.

Braze: Uppercasing Email SHA
December 1, 2023
Marketing
🌟 New

Added a new feature to the SHA256 “transformer” in Activate that allows any attribute to be uppercased before being hashed. This allows Activate to better support custom hashing strategies for things like email addresses.

Lexer schemas: Updates to the example data
November 17, 2023
CDP
📈 Improved

Updated the example data in the lexer-schemas repository to demonstrate how to use the required email_id field in the email marketing event schemas.

Segment: Improved loading speed
November 3, 2023
CDP
📈 Improved

We've improved the loading speed when you first open Understand > Segment. We’ve optimised how we retrieve all of the segments in your hub so it’s lightning fast ⚡️.

Integrations: Email notifications
November 3, 2023
Marketing
🐛 Fixed

We ✨fixed✨ an issue preventing email notifications from sending when integrations become disconnected.

Facebook pages: Disconnection status
November 3, 2023
Marketing
🐛 Fixed

We encountered an issue in how we check the connection status of Facebook pages, this has been ✨fixed✨. Our status check was looking for a permission that no longer exists, which caused a number of pages to incorrectly appear as disconnected.

Twitter: Issues responding
November 3, 2023
Service
🐛 Fixed

We fixed an issue preventing users from responding to Forms in Twitter message conversations. This impacted messages consumed using the new V2 integration.

Team: Duplicate groups
November 3, 2023
CDP
🐛 Fixed

We fixed an issue causing duplicate groups to appear on users in your team.

Lexi: General bug fixes
November 3, 2023
CDP
🐛 Fixed

We made a few improvements to how Lexi presents errors and tooltips.

Klaviyo: Subscription status
November 3, 2023
Marketing
🌟 New

A new subscription status for Klaviyo has been rolled out.

DotDigital: Unsubscribing profiles
November 3, 2023
Marketing
🌟 New

You can now activate a list that will Unsubscribe clients from your DotDigital address book making it way easier to keep your address book up to date.

Datasets: Bug fix
November 3, 2023
Marketing
🌟 New

There was an issues showing when navigating Datasets as it was loading. This has been ✨ resolved ✨.

DotDigital: Adjusting address books
October 20, 2023
Marketing
🐛 Fixed

We've released a new feature that lets you activate to DotDigital more accurately using "Address Books". You can now remove customers from your DotDigital address book via activation.

Forms: Colors and Files
October 6, 2023
Marketing
📈 Improved

Two form improvements have been rolled out 🚀: 

  1. We've added a new colour option in the Design settings to color question inputs 🎨 This has resolve an issue some clients were having where inputs were not visible if brand/background colours are the same.
  2. Exporting form responses as a CSV didn't include information about files submitted with the form. This has been ✨fixed✨ File attachments received in form submissions are now shown in the CSV Export.
Listen: Increased search range
October 6, 2023
Marketing
📈 Improved

We increased the searchable date range from 90 to 95 days 🔍 This allows you to query conversations across an entire 3 month period!

Datasets: Payloads are now interactive
October 6, 2023
CDP
🌟 New

Datasets introduces an interactive view for individual records payloads. This feature streamlines the process of delving into extensive or intricate events, helping you quickly locate the specific field you need.

Lexi: Beta access
October 6, 2023
Marketing
🌟 New

We gave our clients beta access to Lexi Insights in Segment and Track. Reach out if your want to join the Beta program.

Forms: Class names added for questions and improved mobile scalability
October 6, 2023
Marketing
📈 Improved

To make it easier for users to add custom CSS, we've added additional class names for each question that they can use to target specific questions. These class names will be applied to the top level card, elements inside can be targeted using CSS. Check out the Learn article to read more about it.

We have also way scale questions display when resized on mobile devices.

Forms: Radio inputs bug
October 6, 2023
Marketing
🐛 Fixed

We fixed a presentation bug that made it appear as though radio inputs were not selected.

Mr Yum: Re-connection fix
September 9, 2023
Marketing
🐛 Fixed

✨Fixed✨ the account reconnection process for the Mr Yum Connect tile. The tile was creating new accounts rather than updating the tokens for the existing accounts.

Logs: Improved table UI
September 9, 2023
Marketing
📈 Improved

Enhanced the Logs user experience with a subtle update that now seamlessly refreshes the table when new logs arrive or an existing log changes state. A nice little UI improvement.

Schemas: Improved csv_to_ndjson examples script
September 9, 2023
Marketing
📈 Improved

In the "csv_to_ndjson" example script within Lexer-Schemas, we've introduced enhanced support for CSV files that commence with UTF "BOM" characters. This improvement particularly benefits CSV files exported from applications like Excel.

Listrak: Large backloads are now possible with Listrak
September 8, 2023
CDP
📈 Improved

Improvements have been made to the Listrak integration to allow much larger backloads of data via the back-end.

DotDigital: Number of calls reduced
September 8, 2023
CDP
📈 Improved

To make sure we are in line with DotDigital requirements, and avoid rate limiting, the number of calls made has been reduced.

Bronto: Retired
August 25, 2023
CDP
🌟 New

The Bronto integration has been retired.

Datasets: Country field updated
August 25, 2023
CDP
📈 Improved

The [.code]country[.code] field on Customer records in datasets now also supports countries encoded in ISO 3166-1 alpha-3 (e.g. “AUS”, “NZL”, “USA”, “SGP” etc).

CDP: Currency symbols have been updated
August 25, 2023
CDP
📈 Improved

We've updated how currency symbols are displayed in Segment, Compare, Track.

Logs: Logs is now live 🚀
August 25, 2023
CDP
🌟 New

We've released a brand new feature, ✨Logs✨. Data monitoring in the Hub just became even easier with Logs. It offers a quick overview of your data loading and processing log statuses. But Logs isn't just for monitoring; it's a valuable troubleshooting tool too, ensuring faster issue resolution with our Lexer team. Prepare to revolutionize your data management experience!

Smart search: Brand added as a new default field
August 25, 2023
CDP
🌟 New

Added “brand” as a default field for Products in Smart Search.

Forms: Pre-fill form details with hidden fields
August 11, 2023
Marketing
🌟 New

Users can now send forms to customers containing hidden fields in the form URL 🚀

  • Removes the need to ask for known information such as the email address.
  • Learn more here
Segment: Search logic improvements
August 11, 2023
Marketing
📈 Improved

We’ve improved the search logic in the attribute picker to better match and display what you’re looking for!

  • Attribute matching and sorting has been improved to better match your keywords
  • We increased the number of Matched Attributes to improve discoverability
Compare: Reduced whitespace between elements
August 11, 2023
Marketing
🐛 Fixed

We ✨fixed✨ an issue causing the Attribute Comparison in Compare to have a too much space between components.

Datasets: Clear data and Load data buttons added
August 11, 2023
CDP
🌟 New

New buttons have been added to Datasets to allow you to clear and load data.

  • Clear Data: Starts a job that will remove data from the dataset, the dataset itself wont be deleted. This may take up an hour and can't be undone.
  • Load Data: Begins a job that will load new profile data to your dataset. This may take up an hour. Once you start you can't re-run it until finished.
Shopify: Huge speed improvement 🚀
August 11, 2023
CDP
📈 Improved

Implemented an enormous speed improvement for our Shopify integration. We are now able to backload 5.5M orders in 5 days. This was accomplished by removing the dependency on the "transactions" stream that involved making an individual GET request for every single order in the "orders" stream.

Shopify: Updated store name attribute
August 11, 2023
CDP
🐛 Fixed

Implemented a new Store Name attribute for Shopify because Shopify deprecated the previous attribute

Emarsys: Bulk import update
August 11, 2023
CDP
🧰 Under the hood

Added a capability to the Emarsys integration to allow bulk imported contacts to be pulled into Lexer.

Forms: File Upload question added
July 28, 2023
Marketing
🌟 New

Users can now add File Upload questions to capture files (images, pdfs etc) in their forms. Customers can upload a product image, receipt, or other document as part of their forms submission. Users can download these files when viewing the form message in Listen or Respond. Files are not yet accessible in the Form Summary CSV export or as Attributes in Segment.

Forms: Iterative improvements
July 28, 2023
Marketing
📈 Improved

We’ve made a few improvements to our Form Builder!

  • Date questions have been updated with new types of input validation based on before/after logic.
  • All questions updated with more dynamic validation error messages to explain submission errors.
  • Dropdown questions now support ‘other’ option to capture free form responses.
Compare: Improved readability
July 28, 2023
Marketing
📈 Improved

Compare results were being displayed as a profile count. To improve the readability of these stats, this was changed to percentage of the total profile count for the attribute. For example in the data shown above, 53% refers to the 3,648 profiles that are considered high value last year out of a total of 6,932 profiles with this attribute across all time periods.

Compare: Attributes not showing in the attribute picker
July 28, 2023
Marketing
🐛 Fixed

✨ Fixed ✨ an issue preventing some attributes from appearing in the attribute picker.

Respond: Templates not formatting properly
July 28, 2023
Marketing
🐛 Fixed

Fixed an issue causing templates to insert without new line formatting.

CDP: Public Git repository lexer-schemas published
July 28, 2023
CDP
🌟 New

Lexer's [.code]lexer-schemas[.code] Git repository was published 🎉. This repository describes Lexer's public data ingestion API's and will be a great resource for anyone wanting to upload their own data. This repository also contains example Python scripts explaining how to validate your data against the schemas and upload them using the bulk write API.

You can access these schemas in a few different formats:

Facebook: Facebooks API upgraded to v16
July 28, 2023
Marketing
📈 Improved

We have upgraded Facebook APIs across all Lexer products (Activate, Respond, Conversions API) to v16 as part of regular maintenance.

CDP: 12 month Spend Decile attribute updated
July 28, 2023
Marketing
📈 Improved

Improved the 12 month Spend Decile attribute so that it no longer includes profiles with a $0 spend in the last 12 months.

  • These $0 spend profiles were highly skewing the distribution resulting in gaps in the 1-10 spend decile range.
  • This has begun to be rolled out to clients.
  • It will also automatically be applied for any new clients setup from the 27th July 2023 onwards.
Yotpo: Yotpo's API service disruption
July 28, 2023
Marketing
🐛 Fixed

We have backloaded all missing Yotpo data for all clients as a resolution to Yotpo’s API service disruption dated July 14.

WooCommerce: Bug fix
July 28, 2023
Marketing
🐛 Fixed

Some WooCommerce data was missing for some clients. This issue has been ✨ resolved ✨ and all data retroactively updated.

Emarsys: Empty field was causing and error
July 14, 2023
Marketing
🐛 Fixed

We've fixed an error with Emarsys that appears when the data files we receive are empty.

Facebook: The Facebook API was upgraded
July 14, 2023
Marketing
🧰 Under the hood

We've upgraded the Facebook API we use for Conversions to version v16 as part of regular maintenance.

Segment: We've improved search performance 🚀
July 14, 2023
Marketing
📈 Improved

Segment queries are now much faster. Searches in the Segment builder should show summary results in a few seconds. This update has been deployed to all Hubs.

Segment: We've updated the way we display Spend, Count, Orders and Percentage attributes
July 14, 2023
Marketing
📈 Improved

We updated the default display type for Spend, Orders, Counts, and Percentage attributes to show the average value instead of the percentile chart. The goal here is to make it easier to quickly analyse your search results.

Respond: Templates bug fix
July 14, 2023
Service
🐛 Fixed

We fixed an issue causing templates to insert into the rich text editor with incorrect formatting.

CDP: UI bug fix
July 14, 2023
Service
🐛 Fixed

We fixed an issue causing the labels on some tabs (eg in Settings and Respond) to be pushed out of view, cutting off the text.

LiveRamp: Huge speed improvement to Liveramp activation!
June 30, 2023
Marketing
📈 Improved

The LiveRamp activation has had a whopping 30% reduction in median activation time due to some clever improvements to the Elasticsearch. A huge win for any LiveRamp users!

Facebook Offline conversions: Updates to the the API
June 30, 2023
Marketing
📈 Improved

Facebook has recently made updates to the Facebook Conversions API, introducing a new feature called "Facebook Datasets". As a result, Lexer has also updated their Conversions API activations to align with these changes.

Integration: Bug fixes
June 30, 2023
Marketing
🐛 Fixed

Small bug fixes were carried out to improve the functionality of a few integrations:

  • ✨ Resolved ✨Updated Mailchimp integration to enforce ISO8601 dates.
  • ✨ Resolved ✨Updated references of “Offline Event Sets” to “Facebook Datasets” in the Hub to reflect changes to the Facebook Conversions API.
  • ✨ Resolved ✨ Fixed an issue with Nosto(beta) activations that was sending all the profiles in a segment, all the time.
  • ✨ Resolved ✨ We now more gracefully handle intermittent errors from the Nosto(beta) API, so it's more stable.
Shopify: Updates to the the API
June 30, 2023
Marketing
🧰 Under the hood

We’ve upgraded the Shopify integration to use API v2022-10 as part of regular maintenance.

Facebook Offline conversions: Hub raises an error if not a dataset
June 30, 2023
Marketing
🧰 Under the hood

As a part of the Facebook Conversions API changes, we now correctly raise an error if the Facebook Dataset ID is invalid.

Forms: Iterative improvements
June 30, 2023
Marketing
📈 Improved

An iterative approach to product design means more updates just the way you need them 😉

  1. We’ve updated the Net Promoter Score (NPS) question type to display with a scale of 0-10 instead of 1-10. This follows the standard methodology for capturing NPS feedback.
  2. We’ve updated the Scale question type to provide improved controls for the min and max values. You can now create a Scale question with a minimum value of 0-1 and a maximum value of 2-10.
  3. We’ve updated the Image block to have additional context about the recommended image size and dimensions making exactly what is required clearer.
Forms: Bug fixes
June 30, 2023
Marketing
🐛 Fixed

Small bug fixes were carried out on Forms:

  • ✨ Resolved ✨ We've improved unification of email addresses submitted with uppercase characters.
  • ✨ Resolved ✨ an issue where submission volumes were double counted causing inflated metrics.
  • ✨ Resolved ✨ a styling issue with the required asterisk on Legal question blocks.
Respond: Rich text editor
June 30, 2023
Marketing
🐛 Fixed

The Respond rich text editor was cutting off content. We've ✨ resolved ✨ this by making it resize as content is inserted, allowing user to view their entire response without needing to scroll.

Datasets: Say hello to Datasets 🚀
June 16, 2023
CDP
🌟 New

Datasets provides customer-centric retailers with the tools to take control of the data powering their CDP. 

Datasets unlocks:

  • More visibility and control
  • Greater insights and analysis
  • Faster validation and troubleshooting

Learn more about Datasets here!

Yotpo: Standardized transform and improved enrichment
June 16, 2023
Marketing
🌟 New

Yotpo now has a brand new standard transform! Every Yotpo deployment will now have a dataset, standardized attribute names, and separate enrichments for loyalty and reviews.

Learn more about Yotpo here.

Attentive: Can now support email events
June 16, 2023
Marketing
🌟 New

You can now get email event data sent from Attentive to your Lexer Hub. All you have to do is contact Attentive to let them know you would like your email events sent via your Lexer SFTP feed. 

Learn more about Attentive here.

CDP: Group Hubs can now view brand Hub data and vice versa
June 16, 2023
CDP
🌟 New

Group hubs can now view their Brand Hub data and vice versa by viewing a shared group Hub, Elasticsearch index! This allows large clients, with diverse brand and region combinations, to have a more seamless experience moving between Hub and Brand data.

Google Ads: Updated error messages for clarity
June 16, 2023
CDP
📈 Improved

Authentication error messages related to the Google Ads integration are now clearer. 

Learn more about Google Ads here.

Mr Yum Connect: Updated rate limit
June 16, 2023
CDP
🐛 Fixed

Mr Yum adjusted their API rate limit. To make sure there are no hiccups, we’ve made sure that our API aligns with their new standards.

Learn more about Mr Yum Connect here.

Forms: Rich text editor! 🚀
June 16, 2023
Marketing
🌟 New

We’ve added rich text editing to form text blocks, question descriptions and thank you page text. The main value in rich text editing is the ability to add links to your website / ecommerce store to drive traffic and sales.

For more detailed information about Forms, take a look at our Learn article The Form Builder: Getting started guide.

Forms: Character count increase
June 16, 2023
Marketing
📈 Improved

The default character count on long/short questions was a bit too short so we’ve increased this to 2,000 characters. 

For more detailed information about Forms, take a look at our Learn article The Form Builder: Getting started guide.

Forms: Bug fixes
June 16, 2023
Marketing
🐛 Fixed

A few fixes were implemented:

  • ✨ Resolved ✨ an issue where users were unable to submit forms after encountering validation errors.
  • ✨ Resolved ✨ an issue where users were unable to edit character count rules after publishing forms.

For more detailed information about Forms, take a look at our Learn article The Form Builder: Getting started guide.

Forms: Iterative improvements based on customer feedback
June 2, 2023
Marketing
📈 Improved

We’ve made a few improvements to our Form Builder!

We have:

  • Improved the general performance of loading forms with lots of questions.
  • Improved the way we display the number of questions on a page.

  • Added a confirmation window when deleting a page - just to make sure!

For more detailed information about Forms, take a look at our Learn article The Form Builder: Getting started guide.

Forms: Bug fixes
June 2, 2023
Marketing
🐛 Fixed

A few fixes were implemented:

  • ✨ Resolved ✨ an issue that submitted a user’s form multiple times when they clicked Submit. 
  • ✨ Resolved ✨ an issue with form favicon images not displaying at the top of your browser.

For more detailed information about Forms, take a look at our Learn article The Form Builder: Getting started guide.

Movio: Integration updated
June 2, 2023
Marketing
🐛 Fixed

Movio made some adjustments to their API that required a small update to the integration. 

Learn more about Movio here.

Activate: Adjusted the time metrics to be more accurate
June 2, 2023
Marketing
🧰 Under the hood

Some changes were made to the way we record scroll start and scroll finish times in Activate. Now we can more accurately capture the duration of time spent on all queries when loading data.

Learn more about Activate here.

Forms: Summary tab has launched 🚀
May 19, 2023
Marketing
🌟 New

The Summary page in Forms allows you to measure the submissions received from your customers at a glance! You can analyze the total volume of submissions, filter per quarter, and export submissions as a CSV to perform further analysis.

For more detailed information about Forms, take a look at our Learn article The Form Builder: Summary tab.

Forms: Image block formatting
May 19, 2023
Marketing
📈 Improved

We made some improvements to image blocks on your forms that'll make your life easier. Now you won't need to rely on custom CSS to make your forms look fantastic. All you need to do is upload an image to the design tab in the Form Builder, and voila! Your forms will have the perfect images without any resizing issues. Enjoy better presentation of image blocks!

For more detail about the form builder, you can read our Learn article here.

Activity: Users unable to export historic data from SLA table
May 19, 2023
Marketing
🐛 Fixed

✨ Resolved ✨ an issue where the "Responses" table, in the SLA tab, was unable to be downloaded. 

Learn more about Activity here.

CDP: Added a dataset recency alarm
May 19, 2023
CDP
🧰 Under the hood

Added a dataset recency alarm, for datasets that have not updated recently.

Integration: Bug fixes
May 19, 2023
Marketing
🐛 Fixed

Small bug fixes were carried out to improve the functionality of a few integrations:

  • ✨ Resolved ✨Braze had a small validation error that has been resolved. 
  • ✨ Resolved ✨ Braze transforms were failing if they contained no data. 
  • ✨ Resolved ✨ Marketplacer tile was raising an unexpected error message. 
  • ✨ Resolved ✨ WooCommerce had an issue with memory impacting daily pulls.
Emarsys: Incident resolution
May 19, 2023
CDP
🐛 Fixed

Fixed an issue with some Emarsys missing some email engagement event data.

For more information about our Emarsys integration click here.

Braze: Can now support email events
May 19, 2023
Marketing
🌟 New

You can now get email event data sent from Braze to your Lexer Hub. All you have to do is contact Braze to let them know you would like your email events sent via your Lexer SFTP feed. 

For more information about Braze read our Learn article here.

Nosto: Nosto activation is now in beta 🚀
May 19, 2023
Marketing
🌟 New

3 Clients are currently trialing our new Nosto Integration. 

For more information about our Nosto integration, read our Learn article here.

Segment: Improved performance for Sources queries
May 5, 2023
CDP
📈 Improved

The way segments query sources was taking a bit too long for larger searches. We’ve made this a bit more efficient, making searches even faster!

Learn more about Segment here.

Forms: Progress bar fix
May 5, 2023
Marketing
🐛 Fixed

The progress bar shown on Forms was overlapping when viewed on mobile devices. This issue has been ✨resolved ✨.

For more detailed information about Forms, take a look at our Learn article The Form Builder: Getting started guide.

Braze: New transform
May 5, 2023
Marketing
🌟 New

A new transform to more effectively support email sends, opens, clicks, and new ESP subscription types has been released. 

For more information about our Braze integration, you can read our Learn article here.

Attributes: New standard enhanced channel transaction attributes 🚀
May 5, 2023
Marketing
🌟 New

We’ve added 10 new standard attributes 🚀:

  • Total Orders: Retail
  • Total Orders: E-Commerce
  • Total Orders Retail: Last 12 Months
  • Total Orders E-Commerce: Last 12 Months
  • Total Spend E-Commerce: Last 12 Months
  • Total Spend Retail: Last 12 Months
  • Average Discount Percent: Last 12 Months
  • Order Channel Preference: Last 12 Months
  • Average Order Value: Last 12 Months
  • Average Spend Per Product: Last 12 Months

If you want to see all of the standard attributes we offer, click here.

CSV Export: Improved error messaging
May 5, 2023
CDP
📈 Improved

The error messages for our CSV exports was a bit confusing. We’ve tidied these up and made them a bit more informative to help troubleshoot issues when downloading CSV’s. 

To learn more about our CSV export read our Learn article here.

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Upload using SFTP
Data
Self Serve Onboarding
Upload using S3
Data
Self Serve Onboarding
Lexer data specification
Data
Data Specification
Customer data specification
Data
Data Specification
Commerce data specification
Data
Data Specification
Marketing data specification
Data
Data Specification
Compliance data specification
Data
Data Specification
Rate limits
Data
Formatting
Product imagery
Data
Formatting
Currency conversion
Data
Formatting
Dataset management
Data
Datasets
Activity API
Data
APIs
Visualize API
Hidden from nav
Lexer Javascript Tag basics
Data
Javascript Tag
Export to CSV
Measure
Listen
Data in Lexer's CDXP
Data
Customer Data
Lexer's attributes
Data
Customer Data
Attribute value types
Data
Customer Data
Data source - CRM
Data
Customer Data
Data source - Email
Data
Customer Data
Experian
Data
Partner data
Secure file upload
Data
Customer Data
Segment overview
Understand
Segment
Creating segments
Understand
Segment
Smart Search
Understand
Segment
Export attribute results
Understand
Segment
Contact a customer
Understand
Segment
Fixing a disabled segment
Understand
Segment
Profile tab
Understand
Segment
Compare segments
Understand
Compare
Compare attributes
Understand
Compare
Activate overview
Engage
Activate
Ongoing activations
Engage
Activate
Audience splits
Engage
Activate
A/B splits
Engage
Activate
Control group splits
Engage
Activate
Inbox filtering
Engage
Respond
Ignored Senders
Engage
Respond
Forms for service
Engage
Respond
Workflow states
Engage
Respond
Bulk changes
Engage
Respond
Scheduled replies
Engage
Respond
Message templates
Engage
Respond
Customer profiles
Engage
Respond
Grouped messages
Engage
Respond
Automation rules
Engage
Respond
Redact messages
Engage
Respond
Where do your best customers live? Use geographic insights to maximize media spend and conversion
Grow
Where do your best customers live? Use geographic insights to maximize media spend and conversion
Suppression audiences: How to use them and maximize your media effectiveness
Enrich
Suppression audiences: How to use them and maximize your media effectiveness
Measure campaign effectiveness: Track your KPIs and report on campaign performance
Enrich
Measure campaign effectiveness: Track your KPIs and report on campaign performance
Converting prospects: Acquire customers from your current, engaged prospect base (and save your ad spend!)
Acquire
Converting prospects: Acquire customers from your current, engaged prospect base (and save your ad spend!)
Understanding customer intent: Effective message personalization for buyers who shop outside their gender
Grow
Understanding customer intent: Effective message personalization for buyers who shop outside their gender
Deepen customer understanding: Use third-party data to identify insights for personalized messaging and increased engagement
Grow
Deepen customer understanding: Use third-party data to identify insights for personalized messaging and increased engagement
Basket analysis: Increasing customer lifetime value through targeted product bundling
Grow
Basket analysis: Increasing customer lifetime value through targeted product bundling
Persona building: Personalize your messaging for maximum return on your campaign investments
Grow
Persona building: Personalize your messaging for maximum return on your campaign investments
Driving customer loyalty: Identify, keep, and grow your most loyal customers
Retain
Driving customer loyalty: Identify, keep, and grow your most loyal customers
Increasing customer lifetime value: Upselling strategies
Grow
Increasing customer lifetime value: Upselling strategies
Reactivating lapsed customers for retention and growth
Retain
Reactivating lapsed customers for retention and growth
Welcome offer strategies: Using the Hub for analysis
Acquire
Welcome offer strategies: Using the Hub for analysis
Creating customer forms: Best practices
Enrich
Creating customer forms: Best practices
Connecting your MarTech stack with Lexer!
Enrich
Connecting your MarTech stack with Lexer!
Identifying win-back customers using the Second Last Order: Date attribute
Retain
Identifying win-back customers using the Second Last Order: Date attribute
Understanding your customers' purchasing habits with the Order Sequence filter
Grow
Understanding your customers' purchasing habits with the Order Sequence filter
Maximizing customer communications in Respond
Retain
Maximizing customer communications in Respond
Using Product Recommendation in the Hub to encourage repeat purchases
Grow
Using Product Recommendation in the Hub to encourage repeat purchases
Encouraging customer loyalty using birthday campaigns
Retain
Encouraging customer loyalty using birthday campaigns
Increasing customer lifetime value: Converting your one-time buyers into two-time buyers
Grow
Increasing customer lifetime value: Converting your one-time buyers into two-time buyers
Collecting zero-party data using Lexer Forms
Enrich
Collecting zero-party data using Lexer Forms
Measuring your data over time with Track
Enrich
Measuring your data over time with Track
UTM Creation Guidelines
UTM Creation Guidelines
UTM Creation Guidelines
Brand Assets
Brand Assets
Brand Assets
GTM guide to creating marketing materials with Lexer
GTM guide to creating marketing materials with Lexer
GTM guide to creating marketing materials with Lexer
How to use the Lexer Form Builder
How to use the Lexer Form Builder
How to use the Lexer Form Builder
Explore our standard integrations
Explore our standard integrations
Explore our standard integrations
Operating a CDP Practice LP
Operating a CDP Practice LP
Operating a CDP Practice LP
LP Sales Enablement
LP Sales Enablement
LP Sales Enablement
Video Training Courses LP
Video Training Courses LP
Video Training Courses LP
Purpose and Mission
Purpose and Mission
Purpose and Mission
Brand & Marketing LP
Brand & Marketing LP
Brand & Marketing LP
Stage 3 - QBRs and Customer insights
Stage 3 - QBRs and Customer insights
Stage 3 - QBRs and Customer insights
Client Onboarding Journey
Client Onboarding Journey
Client Onboarding Journey
Start your CDP Practice
Start your CDP Practice
Start your CDP Practice
Lexer Messaging
Lexer Messaging
Lexer Messaging
Pain point conversations
Pain point conversations
Pain point conversations
Lexer Ideal Customer Profile & Positioning
Lexer Ideal Customer Profile & Positioning
Lexer Ideal Customer Profile & Positioning
Referral Partner Program Overview
Referral Partner Program Overview
Referral Partner Program Overview
Demo Hub Guide
Demo Hub Guide
Demo Hub Guide