BigCommerce

Connecting with BigCommerce

BigCommerce is an eCommerce platform for retailers, offering services from small to enterprise sized businesses. Connecting your BigCommerce account with Lexer permits us to import your contacts as enriched Profiles and create and update contact email lists. In this article we'll guide you through the connection process so you can begin importing your contacts.

Benefits of a BigCommerce integration:

Integrating your Adobe Campaign account with Lexer provides a number of benefits, such as:

  • Import your contacts as enriched Profiles.

Integration in a nutshell

Here's a summary of how BigCommerce integrates with Lexer:

Direction
What direction does the data flow?

✅ Data in: import your contacts as enriched Profiles.
⬜️ Data out: N/A — Lexer does not send data back into BigCommerce

Type
The industry category we group integrations around.

✅ eCommerce

Source method
How the system connects with Lexer.

✅ API

Status
Is this integration live and working?

✅ Full release

Lexer product compatibility
What Lexer products is the integration compatible with?

✅ Compare
✅ Listen
✅ Track
✅ Segment
⬜️ Activate
⬜️ Respond
⬜️ Serve

Connecting your BigCommerce account

To connect your BigCommerce account, you will first need to generate API credentials for your ecommerce store. You can read BigCommerce's guide here.

Creating BigCommerce API credentials

While creating your API Key you will need to give Lexer a few permissions, known as "scopes". For a full list see here.

We require read-only access to the following: customers, orders, order transactions, products, and information and settings.

  1. Navigate to Advanced Settings > API Accounts > Create API Account.
  2. Give the account a name (we recommend Lexer or Lexer Integration).
  3. In the OAuth Scopes section, select the following scopes as a minimum:
    1. Customers
    2. Orders
    3. Order Transactions
    4. Products
    5. Information & Settings
  4. Select Save.

Integrating your BigCommerce account to Lexer

  1. Select the BigCommerce tile.
  2. Click Integrate BigCommerce.
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  1. Enter your BigCommerce application details.
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Store hash

The first detail you will be asked to enter is the unique hash assigned to your store by BigCommerce.

You may get a link from BigCommerce that looks like this: https://store-XXXXX.mybigcommerce.com/ (XXXXX will be replaced by your unique hash). When inputting this information into Lexer, only enter the unique code (XXXXX) and not the whole link, otherwise your integration will fail.

  1. Then click Save Integration.

This integration works by providing Lexer with your existing API token and secrets, allowing Lexer to make these imports on your behalf. In some cases, setting up a new BigCommerce integration will require communications with BigCommerce. If this is the case, a Lexer team member will be in contact with you to have this arranged once your details are submitted.

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The final step

Once you've added your BigCommerce account credentials to the BigCommerce tile in the Hub, please contact your Success Manager, or Lexer Support ([email protected]) to complete your BigCommerce set up and configuration.

BigCommerce, Connected

That's all it takes to connect your BigCommerce account! With it, you're now able to import your contacts as enriched Profiles. If you have any questions, please don't hesitate to reach out to support at [email protected]


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