Connecting with BigCommerce

Connecting your BigCommerce account with Lexer permits us to import your contacts as enriched Profiles and create and update contact email lists.

In this article we'll guide you through the connection process so you can begin importing your contacts.

Connecting your BigCommerce account

To connect your BigCommerce account, you will first need to generate API credentials for your ecommerce store. You can read BigCommerce's guide here.

Creating BigCommerce API credentials

While creating your API Key you will need to give Lexer a few permissions, known as "scopes". For a full list see here.

We require read-only access to the following: customers, orders, order transactions, products, and information and settings.

  1. Navigate to Advanced Settings > API Accounts > Create API Account.
  2. Give the account a name (we recommend Lexer or Lexer Integration).
  3. In the OAuth Scopes section, select the following scopes as a minimum
    1. Customers
    2. Orders
    3. Order Transactions
    4. Products
    5. Information & Settings
  4. Select Save.

Integrating your BigCommerce account to Lexer

  1. Select the BigCommerce tile.
  2. Click Integrate BigCommerce.
  1. Enter your BigCommerce application details.


Store hash

The first detail you will be asked to enter is the unique hash assigned to your store by BigCommerce.

You may get a link from BigCommerce that looks like this: (XXXXX will be replaced by your unique hash). When inputting this information into Lexer, only enter the unique code (XXXXX) and not the whole link, otherwise your integration will fail.

  1. Then click Save Integration.

This integration works by providing Lexer with your existing API token and secrets, allowing Lexer to make these imports on your behalf. In some cases, setting up a new BigCommerce integration will require communications with BigCommerce. If this is the case, a Lexer team member will be in contact with you to have this arranged once your details are submitted.

BigCommerce, Connected

That's all it takes to connect your BigCommerce account! With it, you're now able to import your contacts as enriched Profiles. If you have any questions, please don't hesitate to reach out to support at [email protected]

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