BigCommerce
This integration is in beta
As with all beta tests, not everything will be perfect. If you run into any issues, please submit a support ticket.
Connecting with BigCommerce
BigCommerce is an eCommerce platform for retailers, offering services from small to enterprise sized businesses. Connecting your BigCommerce account with Lexer permits us to import your contacts as enriched Profiles and create and update contact email lists. In this article we'll guide you through the connection process so you can begin importing your contacts.
Benefits of a BigCommerce integration:
Integrating your BigCommerce account with Lexer provides a number of benefits, such as:
- Import your contacts as enriched Profiles.
Integration in a nutshell
Here's a summary of how BigCommerce integrates with Lexer:
Direction
What direction does the data flow?
✅ Data in: import your contacts as enriched Profiles.
⬜️ Data out: N/A — Lexer does not send data back into BigCommerce
Type
Lexer’s integration with this product allows you to pull data into the hub from these sources.
✅ eCommerce
Source method
How the system connects with Lexer.
✅ API
Destination method
How Lexer connects with the system.
N/A
Status
Is this integration live and working?
Full Release
Lexer product compatibility
What Lexer products is the integration compatible with?
✅ Compare
✅ Listen
✅ Track
✅ Segment
⬜️ Activate
⬜️ Respond
⬜️ Serve
Attributes
No attributes will be created as part of this integration.
Attributes
This integration allows for some flexibility, the output of the integration depends on your available data and what you send through to Lexer. In addition, your attributes could be named in a different way to other clients. If you would like a list of attributes related to this integration, please email your Success Manager.
Attributes
What attributes are created when integrated with Lexer?
Please confirm with your Success Manager about what attributes might be suitable.
Attributes
These are the standard attributes Lexer can create when you connect this integration, however, this will depend on the data available and what you're sending through to Lexer. Also note, your attributes may be named differently.
If you have any questions, or would like to discuss any custom options, please reach out to your Success Manager.
Personal identification attributes
Email event attributes
SMS event attributes
Transactional attributes
Product attributes
Connecting your BigCommerce account
To connect your BigCommerce account, you will first need to generate API credentials for your ecommerce store. You can read BigCommerce's guide here.
Creating BigCommerce API credentials
While creating your API Key you will need to give Lexer a few permissions, known as "scopes". For a full list see here.
We require read-only access to the following: customers, orders, order transactions, products, and information and settings.
Integrating your BigCommerce account to Lexer
- Select the BigCommerce tile.
- Click Integrate BigCommerce.
- Enter your BigCommerce application details.
- Then click Save Integration.
This integration works by providing Lexer with your existing API token and secrets, allowing Lexer to make these imports on your behalf. In some cases, setting up a new BigCommerce integration will require communications with BigCommerce. If this is the case, a Lexer team member will be in contact with you to have this arranged once your details are submitted.
You're done!
That's all it takes to connect your BigCommerce account! With it, you're now able to import your contacts as enriched Profiles. If you have any questions, please don't hesitate to reach out to support at support@lexer.io.